(505) 888-Maid (6243)
Albuquerque Janitorial | Albuquerque Maid Service Statewide Service Available!
Do you pay for referrals if I refer you? Yes! Your next cleaning is absolutely FREE when you refer us to someone who uses us! You could get all of your cleanings for FREE if you just spread the word to everyone. We thrive on referrals and are generous when you refer!
How long have you been in business? 26 years! We're possibly the largest most experienced service in the area.
Are you insured and bonded? Yes! Your safety and protection is top priority. My husband is a retired police officer so we've seen what can happen when security is less important than profits to a service.
Are your housekeepers employees or sub contractors? Our Cleaning Techs are employees. Thoroughly screened and trained by an experienced Training Manager.
Are you a franchise? No, we just look like one because we are just as professional. But, we have the freedom to provide you with a more customized service and our prices are usually slightly lower than the franchises.
Does your staff speak English? Yes, our employees must be able to read and speak English because we offer a customized cleaning for our clients. We do not use illegal labor which is common with many services. For security reasons, be sure you are dealing with a legitimate service. Read this article on allowing into your home.
Do you take credit cards? Yes, for your convenience we accept: VISA, MASTERCARD, and DISCOVER
Do I have to sign a contract? No! You can cancel any time you wish. But we do have a DISCOUNT program for our Pre-Paying VIPs that offers substantial savings on every cleaning. You'll only sign our non-compete agreement and on-time payment commitment when you hire us.
When do I pay for the service? At the time of service. You can leave a check on the counter or we can charge your credit card the day of cleaning.
What if I'm not satisfied? Our work is 100% guaranteed. If you are not satisfied we will return within 24 hours and re-clean any unsatisfactory areas. If we cannot satisfy you a refund will be offered in most instances and the relationship will be permanently terminated.
What day and time will you show up to clean? You get to pick your day and time. We clean Monday through Friday (and Saturdays on special occasions) between 8:00 and 5:00 p.m. You can pick an arrival time of either: 8:00 to 8:30 a.m. or 11:00 to 1:00 p.m. Our clients are not stuck waiting all day for us to show up!
Do you work on Saturday? Yes, upon request and subject to availability. But yes, we have most Saturdays available.
What about my pets? We love them, and we'll treat them like our own. Your special instructions are noted on our Work Orders so the Cleaning Tech will know your wishes with regard to your pets.
Do I have to be home during service? No. Most of our clients give us a key and their alarm code. Our employees are carefully screened and trained. Many of them have been with us for years!
Who provides the cleaning producrs & equipment? For the ultimate in sanitation we use your supplies and equipment unless you you don't want to provide them. No maid service cleans the equipment between houses. This exposes your home to germs and pet dander from the other houses they clean. Back up equipment and supplies are always on hand for emergencies.
Are my things safe with your employees? We conduct criminal background checks on every prospective employee, we verify job history, and conduct employment verifications. Our outstanding record of quality hiring and our low employee turnover make us one of the safest services worthy of your trust. We rank safety and security at the top of our business priorities.
What if I have to skip or cancel my service? Give us 24 business hours notice of your change in plans and we will promptly reschedule or cancel your service.
What if I need some extra tasks or services? We're not a franchise--we can do what you want. Just call the day before to make your special requests and we will quote you a price for the additional time. Ovens, fridge, laundry? Yes!
Do I have to tip your employees? No, it's not expected, but it is greatly appreciated for work well done.
What if I need to change my day of service? Just tell us what day works best for you. We have a large staff and can accommodate most requests.
Should I have a Spring Cleaning Every year? Many of our clients do have a Top To Bottom Deluxe Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly or bi-weekly routine. It's less expensive than the first time Deluxe cleaning because the rest of the house is already at maintenance level if we are servicing your home!
A word to describe the guys and girls at Metro Source Maid Service: AWESOME!
When we moved from our home of 4 years to a new home in August and we really needed top notch professionals to undo the damage our 4 & 2 year old tornadoes had done. The team at Metro Source Maid Service arrived on-time as promised and cleaned our home beyond our expectations.
We recently showed the home to our new tenants and the first comment walking in was "it's like you never lived here".
Thank you Andres! I said it once and I'll say it again "Metro Source, YOU ROCK!"
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Once again, your company is doing such a great job for us. Thank you for the great service. I wanted to send you a note regarding a referral I sent your way. (KH) said she was looking for a good cleaning service and I referred her to you. Thanks again for your great service.
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I would like to strongly recommend Metro Source for anyone needing professional house cleaning services. This company will provide exceptional house cleaning services as well as help you find reputable carpet cleaning services and lawn services. I spent a week speaking with over 25 different cleaning services throughout the New Mexico area and was totally dissatisfied with all of them except Metro Source. Use Metro Source and you will experience exceptional cleaning services and a staff that is professional, super friendly, punctual, and extremely helpful. Use Metro Source - you'll be glad you did.
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Thank you for replying so quickly. I will always remember you and the company. I will not hesitate to refer at any time.
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As much as I LOVE your service, I am going to need to cancel…It has nothing to do with any of your staff, they have all been wonderful, I need take care of some personal problems I am having. I hope to be able to start again with you soon. Thank you so much for all the hard work and professionalism shown by your staff…they all deserve a big pat on the back!
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I just wanted to thank Metro Source for coming in and assisting our family during a difficult time. I just turned 30 and was diagnosed with breast cancer shortly before my 28th birthday. Before my double mastectomy I was a strong individual and could do almost anything. I was finding it hard to keep up with my daily chores (cleaning, cooking, walking my dogs, playing with my step-kids). My dear husband gave your cleaning service a call to relieve my worries so I could focus on healing. The ladies that came in once a month and were a blessing--they truly cared. The program you offered (every other month free) was awesome and I would recommend and do recommend this service to any family battling breast cancer.
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I loved the Cleaning workshop you did for us at Defined Fitness this morning! On the way home, I dropped the door prize (free house cleaning for a woman undergoing cancer treatment) off to my neighbor, Linda. She just had her very first chemotherapy yesterday, so she was lying down and resting. I gave the gift to her teenaged daughter, who was very excited about it! Anyway, I was so excited about winning the door prized for her, I forgot to ask you how she redeems it. I told the daughter to have her mom contact your office at 505-203-6518 Metro Source number directly.
Thanks so much!
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Once again your encouragement has helped me move forward in my cleaning business! Just when I really wanted to throw in the towel, I listened to you (AGAIN) very closely and with more patience. To my surprised many of my own questions were answered that I didn't hear the first time because I was so frustrated with my employees & business. Now I'm on my way ! God Bless and Thank You for helping me to keep my eyes open while on this BIG rollercoaster ride. I don't want to miss part where I get off the ride. Still in Business and smiling again,
Customers Love Us!